1 hour ticket response
Our team of tech support engineers is specialized in providing quick answers to all your inquiries. We will review your technical support ticket the instant it’s been delivered and will respond back to you with a solution to the problem within less than one hour after the trouble ticket submission. In reality, our average tech support ticket response time is twenty minutes.
A First–Rate Customer Care Service
Each member of our help desk support team has many years of experience in the Linux cloud website hosting plans field and most of them have been with us for at least 5 years. They are all eager to answer all your inquiries in the most proficient manner possible.
An Easy–to–Navigate Help Section
Incorporated into the Control Panel is an easy–to–navigate Help Center section, which features different sources of information. You can browse through a routinely updated knowledgebase offering web hosting account management articles and website management articles, check the instructional video tutorials or explore our F.A.Q. library.