A live chat is one of the several methods of communication provided by some hosting suppliers as a part of their support services. Determined by the supplier, the chat can be used for pre-sales, billing and/or tech assistance. This way of communication is quicker as compared to a support ticket and it will make it less likely to misspell or misunderstand a word as compared to a phone call with an agent. In addition, if the problem that you experience needs some time to be examined and dealt with, you will be able to do something else in the meantime instead of just waiting, like you'd have to do when you call. Also, you can use a live chat support service free of charge as long as you have web access even when your web hosting supplier is situated in a different country and they do not have a local telephone number you can call.
Live Chat Support in Cloud Website Hosting
As part of the support services that we supply for all of our Linux cloud website hosting plans
, you will find live chat support which is online every single day, even on holidays. You can contact us no matter if you already have an account or not, as we can assist you with all sorts of things, ranging from supplying you with common information regarding our services in case you are not our customer yet and you are thinking about purchasing one of our packages, to assisting you with setting up an email account in an e-mail client. Part of the issues are more complex and time-consuming, and you will need to employ the ticketing system that is integrated in our Hepsia website hosting Control Panel, but we can save you precious time and help you in real time on our live chat for various things.
Live Chat Support in Semi-dedicated Servers
Thanks to the live chat support service that we provide with all of our semi-dedicated servers
, you're able to find the replies for any questions you may have or have numerous problems taken care of rapidly. The chat service is accessible every day, which means that you are able to talk to a representative even on holidays and weekends. If you are not sure which plan is better for your sites or if our outstanding cloud hosting platform covers some system requirements, you may join our live chat before you purchase anything. If you're an existing customer, you are able to obtain more info about billing issues, account settings and various common technical issues you may have, for example when you are unable to set up an email account in a client on your computer. The live chat can save you considerable time regardless where you are or when you get in touch with us.